- You will receive a welcome email. Please note your new username in green.
- Fill-in the temporary password in the welcome email message. Please make sure you are not typing your old password.
- Sign In
- Enter your personal details
- Phone number is the only field that is not mandatory.
- Choose your preferred 2 Factor Authentication method
Option 1: SMS
- If you choose SMS and your phone number is missing ➔ You’ll be required to provide a phone number
Option 2: Authentication App
- If you choose Auth-App, you’ll see this screen
- Scan the QR code using any common Authentication App (e.g. Google Authenticator, Microsoft Authenticator, Duo…).
- After scanning the QR, the app will present a 6-digit code, insert this code on the next screen.
Forgot Password Flow
- Enter your username. The reset code will be sent via email.
- Enter unique code sent to you and set a new password
- Sign In
- 2 Factor Authentication
What if I forget my username?
- First option: Contact your admin.
- Second option: Contact CYREBRO Support team via:
- Online request (recommended): http://bit.ly/3vzUFmS
- Email: Support@cyrebro.io
- Both options can send you your username.