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Account Manager
CYREBRO is seeking an experienced Account Manager to work with an exciting new business unit at the forefront of cybersecurity
The AM will be responsible for the retention and expansion of accounts as well as driving the adoption of our CYREBRO platform in core processes across the business.
He/she will own the relationship with customers’ key decision-makers helping them with reaching business goals and KPIs leveraging cybersecurity services.
Responsibilities
- Manage relationships with account users regarding engagement and product adoption in order to exceed commercial targets
- Increase renewal rates
- Identify and facilitate upsell opportunities to drive new business growth
- Influence future lifetime value through higher product adoption, customer satisfaction, and overall engagement
Requirements
- 2 years+ of account management in the cybersecurity industry- a must.
- Ability to influence, confidently handle objections, and resolve customer issues
- Experience client-direct account management and/or sales, and be highly successful at running consultative sales processes in large, complex prospect organizations
- Experience in presenting to and interacting with senior management of organizations
- Deep understanding of value drivers in recurring revenue business models
- Team player able to effectively interact with colleagues and business partners across the company
- Excellent communication and presentation skills
- Fully fluent in English – must